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The 10 Most Important Reasons Why You Should Choose Wood Networks To Support Your Computer Network
1. We will GUARANTEE a 1-hour response time to network emergencies. When your computer network goes down in the middle of a busy work day, you need it fixed immediately. With our Managed Plus, proactive managed support program, you can select the level of service your company requires with a guaranteed response time. Yes, we have a plan that GUARANTEES a 1-hour response time.
2. We offer remote system monitoring 24 hours a day, 7 days a week. Often times serious computer system problems start undetected and escalate to the point of no return. With constant around the clock monitoring, we can detect these problems and correct them before they interfere with your business. In many instances, before the end user even knows there is a problem.
3. We are big enough to handle any computer job, and small enough to still provide you the individual attention you deserve. Whether it’s building a new network from the ground up or helping you figure out why you’re getting an error message when you open a document, you can count on us to help. As a client, you will have a dedicated senior technician, a team of back-up support technicians, and an account representative to ensure you get the highest level of support. You can also count on me, the owner, to get involved with your project to make sure you are getting the best solutions and highest level of service possible.
4. Our “geeks” have personality. They won’t try to keep you in the dark or dazzle you with acronyms. We’ll answer every question you have in plain English and make sure you understand what options you have available so you can make decisions based on your priorities and budget – not just because we say so.
5. Our technicians are seasoned, qualified, professionals with years of real world experience. Our technicians also maintain vendor certifications in Microsoft, Sonicwall, Cisco, Novell and others. We require ALL of our staff to complete ongoing training to ensure we are up-to-date on the latest technologies and solutions. You won’t find a better qualified team of professionals anywhere.
